Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at Momwilike@luxshare-ict.com

FQAs

  1. Download the Luxhome app from the Play Store (Android)/App Store (iPhone).
  2. Set up APP permission to "ALL ALLOWED", and turn on the "Push Notifications.
    Also, you can contact Momwilike Support Team for help.

Turn on the Luxhome APP> Tap “Sign up”>Enter email and password> Tap” Agree 《User Agreement》and 《Privacy Policy》 > Back to Email> Tap” Activate now” to Active your account>Back to Luxhome, login with your account and password.
Tips: Ensure that password is 6-16 characters (Number, Letters, Special Characters) in length.

Options 1: Sign in your account>Tap "Me", enter the next page> Tap “Home Manergement” enter sharable list >Tap “+ add menber” > Enter the sub-account and setup the permission as you want, than tap “Send invitation”.

Options 2: Sign in your account>Enter home page, tap the icon in the upper right corner  > Tap “Home Manergement” to “+ add menber” > Enter the sub-account and setup the permission as you want, than tap “Send invitation”.

The Luxhome App can be connected to multiple Momwilike monitor devices, and users can easily switch back and forth between video feeds.

Up to 5 sub-accounts. The Administrator can manage the permissions for watching intercom and review functions.

Yes, it will send an alert to you when the baby cries.

NO, Momwilike Baby cawmera works only on 2.4G WiFi.